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Supervisors and Managers are responsible for:
- Determining critical results and performance indicators with employee input and documenting them on the performance plan;
- Monitoring employee performance during the rating period and communicating with employees on an ongoing basis about their performance;
- Conducting at least one progress review for each employee between the initial annual planning session and the end of the rating period;
- Wherever possible, obtaining and using feedback from internal and external customers, team members, coworkers, suppliers, including self-assessments from employee, concerning employee performance;
- Assisting employees throughout the rating period in improving aspects of performance identified as needing improvement;
- Preparing the rating of record and meeting with employees to discuss the rating and employee development needs;
- Recognizing employees who demonstrate high-quality results-oriented performance and assuring that there is equity and consistency of consideration for Quality Step Increases (QSI) in the organization for which they are responsible; and
- Taking remedial action, in accordance with 5 CFR 432, for employees who do not achieve one or more individual critical results.
Employees are responsible for:
- Participating with their supervisor in determining critical results and related performance indicators and revising them as necessary during the rating period;
- Assuring that they have a clear understanding of their supervisor's expectations and requesting clarification if necessary;
- Managing their performance to achieve critical results and bringing to their supervisor's attention circumstances that may affect achievement of critical results;
- Wherever possible, seeking performance feedback from their supervisor and internal and external customers;
- Participating in discussions of their performance; and
- Taking action to improve aspects of performance identified as needing improvement.
Further Performance Management Information
Performance Management Roadmap (doc) (pdf)
Performance Counseling Worksheet (doc) (pdf)
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