Training Evaluation and Policy

Overview
Evaluations are important tools for assessing the benefits achieved from training and provide a basis for comparison with other learning methods.  Within the Department of Transportation, Secretarial offices and operating administrations employ various ways of evaluating training and learning activities. \

Program Manager
Cora McVey
Phone: (202) 366-7958
Email: cora.mcvey@dot.gov

Anika Hyatt
Phone: (202) 366-1778
Email: anika.hyatt@dot.gov

Policy & Guidance

• DOT Training and Evaluation Guide
• A Guide to Strategically Planning Training and Measuring Results (OPM Guide)

Helpful Resources

• Evaluating Training Programs: The Four Levels, 3^rd Edition
  By Donald L. Kirkpatrick and James D. Kirkpatrick
• How to Measure Training Results: A Practical Guide to Tracking the Six Key Indicators
  By Jack J. Phillips and Ron Drew Stone
• Training Needs Assessment, Evaluation, Success and Organizational Strategy and Effectiveness: An Exploration of the Relationships
  By J.E. Anderson
• Assessment and Evaluation: TVA University’s experience
  By L. Fitzgerald and M.C. Hammond
• Evaluation and Implementation of Distance Learning: Technologies, Tools and Techniques
  By F. Belanger & D.H. Jordan
• The Human Resources Scorecard
  By Ron Stone, Patricia Pulliam Phillips
• The ROI of Human Capital
  By Jac Fitz-enz

Best Practices

• GS-15ProgEval.doc
• Protégé Job Satisfaction Questionnaire.doc
• Pre-posttestexample (level 2).pdf
• NSAExecCoaching ROIstudyresults.doc
• RailInspectorLevels 3and4evals.pdf
• FAA Academy Course Evaluations.doc
• Volpe Annual Training Needs Assessment Process.doc

Related Links

• Management Training and Executive Coaching: A High Return on Investment (ROI) Combination
  http://www.firstbiz.com/engjos01.htm (article)
• http://GovLeaders.org