How Did We Do Today?Department of Transportation Benefits Servicesbenefits.dot.gov
Your feedback is important to us. Please take a moment to respond to a few questions.
1. Human Resources/Benefits Contact Name:
2. Subject of contact (check all that apply):
Health Benefits
Life Insurance
Retirement
Leave
OWCP (workers comp)
Thrift Savings Plan (TSP)
Other:
3. Were you greeted promptly in the office?
Yes
No
N/A
4. Was your inquiry (i.e. phone call, email, etc.) answered promptly?
5. Did you receive the information you requested?
6. Was the information given correct?
7. Was the service you received courteous?
8. What was the quality of the response?
Exc
Good
Poor
9. If follow up was necessary, was it timely?
Same day
Next day
3 days
More than 3 days
Other: (please explain)
10. I use Employee Express
11. I use the DOT Benefits web page
12. I use the TSP web page
13. Let us know how we're doing:
Name (optional)(Last, First):
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Agency/OA:
Select your organization Bureau of Transportation Statistics Federal Aviation Administration Federal Highway Administration Federal Railroad Administration Federal Transit Administration Federal Motor Carrier Safety Administration National Highway Traffic Safety Administratin Maritime Administration Office of the Inspector General Office of the Secretary Research and Special Programs Administration St Lawrence Seaway Development Corporation
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